Don Tapping: Value Stream Management for the Lean Office
- Yhteenveto
- Kategoria: tekniikka, teollisuus, , , alakategoria: kaivannaisteollisuus, kemianteollisuus
- Materiaali: Pokkari
- Kustantaja: Productivity Pr
- Kieli: englanti
- ISBN: 9781563272462
- Lisätiedot
- Katseltu: 31 krt
- Suosituksia: 1 kpl
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Kuvaus (139 sanaa, lukemiseen kuluu n. minuutti)
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!